Focusing on experience rather than hiring talent
The problem is that we tend to hire people for what they know and fire them for who they are. For people hiring, it is much easier to focus on the experience of the candidate rather than to get behind the experience and start to identify the characteristics of the person being hired.
There are a number of very credible programs out there that can deliver low-cost behavioral and value assessments that can tell you whether the candidate you are looking to hire has the behavioral style and value set to be able to do the job that you have identified.
I use the target training international tools [TTI] and have done so for over seven years. What ever you end up using in your business, pick one behavioral assessment that will enable you to benchmark each job and then you have the opportunity to fill it with somebody who matches the kind of person you want and not just the person who has the best experience for the job.
I would always prefer to hire talent over experience. I have met innumerable people who have 20 years experience, and so many of them actually only have one year of experience repeated 20 times.