SELECTION EDGE

BEHAVIORAL ASSESSMENT TOOLS
SUCCESS INSIGHTS - DISC

Problem

Different people behave differently, and these behaviors can block effective communication. Some people are aggressive, decisive and like to multi-task; others like to analyze things more thoroughly and do one thing at a time. What often happens in the workplace is that people with different behavioral styles often have difficulty in working effectively with each other and this hinders effective teamwork and is counter-productive.

Solution

Understanding your individual behavioral style is important. If you understand the concepts behind behavioral styles then communication becomes much easier and more effective because you start to identify the styles of others. This then translates into understanding the style requirements for certain jobs and leads to more effective hiring and teambuilding.

This can be accomplished with The Success Insights tool, which measures observable behavior and emotions in the following categories:

• Dominance, Challenge – how you respond to problems and challenges.
• Influence, Contacts – how you influence others to your point of view.    
• Steadiness, Consistency – how you respond to the pace of the environment.
• Compliance, Constraints – how you respond to rules and procedures set by others.

DISC is a simple instrument that enables businesses to look at their current and prospective employees using a swift, efficient and highly accurate process. Whether you are managing people, selling to them or hiring them, understanding their behaviors and the best way to communicate with them will make you more effective and more successful.     

Process

This tool takes ten minutes to complete on-line and delivers a personalized report simultaneously to the manager and to the recipient. The assessment questionnaire comprises 24 sets of four questions where the respondent is asked to score each section based on “most” or “least” answers.  Based on the answers, a 22 page report is produced that analyzes the DISC styles and describes the respondent in the following areas:

• Dos and Don’ts of communicating
• Value to the organization
• Ideal environment
• Tendency under stress
• Areas for improvement